Find the answer before you continue
Questions are grouped by installation, account, orders, and safety. If the information does not match, stop and contact support.
Download and installation
Use the official Download page. Its main button downloads the configured English APK, or safely routes to official Telegram when no direct file is available.
Open the Download page and follow the Play Protect or Samsung Auto Blocker steps for your phone.
Use Android 10 or later, delete the old APK, check free storage, and download a complete copy with Chrome.
Account preparation
Register or sign in, then complete the required verification, bank-account, and security steps shown in the APP.
Check the country code and phone number, review blocked messages, and wait before trying again. Do not tap send repeatedly.
They are required account-preparation steps before some parts of the journey. Use only your own accurate information and review it before submission.
Trading and orders
Open the relevant record in the APP and review the amount, account, reference, and current status.
Stop, keep the order reference and a complete screenshot, then contact Telegram support through this website. Do not repeat the action.
Safety and support
Never send a login password, one-time code, or payment password in chat. Stop immediately if you receive a suspicious request.
Provide the page where it happened, a complete screenshot, phone model, and related order reference.
Still need help?
Send support the full screenshot, phone model, and the step where you are stuck.