Telegram support
Use it for installation failures, account status, order-information checks, and other issues that need direct assistance.
Contact support
Need help?
Use the official support channel
Installation, account preparation, and order questions can be sent through Telegram. Prepare a complete screenshot and any relevant reference so the issue can be checked faster.
TG
Official Telegram support
Open it from this website to avoid contacting the wrong account.
Choose a help path
Find an answer or contact Telegram
Common installation questions may already be covered in the FAQ. Account and order questions can go directly to support.
Help center
Play Protect, Samsung Auto Blocker, one-time codes, and order checks may already have an answer.
Grouped by issue typeInstallation steps stay on the download pageUse Telegram when the answer is not available
Before you contact us
These details help us check faster
Name the affected page
For example: download, sign-in, KYC, bank account, or a specific order.
Attach a complete screenshot
Keep the error and surrounding page visible, while hiding unrelated sensitive details.
Include the relevant reference
For an order issue, include the order reference. Never send a password or one-time code.
Never send a login password, one-time code, or payment password to anyone.
Do not have the APP yet?
Open the download page and request the current verified regional installer through Telegram.